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Program
& Procedures |
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| 1. |
Is the program accredited
by the Commission of Accreditation of Rehab Facilities (CARF) and/or the
Joint commission on Accreditation of Healthcare Organizations (JCAHO)?
Check
it out. |
Yes No |
| 2. |
What sources of funding does
the program accept? |
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| 3. |
When was the program founded,
and what is its guiding philosophy |
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| 4. |
Has the facility been operational
for at least 5 years? |
Yes No |
| 5. |
Is the program viewed favorably
by the medical and rehabilitation professional community outside the program,
i.e.,. awards, citations, etc? |
Yes No |
| 6. |
Are programs custom-tailored
to meet individual client needs? |
Yes No |
| 7. |
Does the program provide a daily
schedule?
What role do patients have in directing
the schedule and selecting the program components?
|
Yes No |
| 8. |
Can client's family members live
with the client during his/her
program when desired or appropriate? |
Yes No |
| 9. |
Does the program have provisions
to address behavioral concerns? |
Yes No |
| 10. |
May I expect to receive timely
progress reports that accurately account for services rendered? |
Yes No |
| 11. |
How do you make decisions about
who to admit into the program? |
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| 12. |
Are admission decisions made
by clinical versus marketing staff? |
Yes No |
| 13. |
Will pre-admission evaluations
include a thorough review of past medical/rehabilitative care and
treatment? |
Yes No |
| 14. |
Will evaluators spend time with
me and my and family to truly understand our needs, and rehab goals? |
Yes No |
| 15. |
May I have a copy of your policy
concerning the rights and responsibilities of participants in this program?
Will you discuss it with me and my
family?
|
Yes No |
| 16. |
If I choose this program, what
do you need to do prior to admission?
How long will that take?
What do you need me to do?
|
Yes No |
| 17. |
Will I be allowed to spend a
day or so observing the program? |
Yes No |
| 18. |
Will you arrange for me and my
family to speak with former patients? |
Yes No |
| 19. |
What forms or contracts am I
expected to sign prior to admission?
Will you give me a copy of each to
read thoroughly before I sign?
|
Yes No |
| 20. |
May I count on frequent communication
after admission. |
Yes No |
| 21. |
If I choose this program, will
you get previous medical and other important (i.e., school) records and
other information you may need in order to decide? |
Yes No |
| 22. |
Will the evaluation include a
detailed projection of program cost and outcome goals? |
Yes No |
| 23. |
Will the evaluation include objective,
quantifiable goals for the
program to be evaluated against? |
Yes No |
| 24. |
Will progress reports be individualized,
with objective quantifiable goals in all disciplines? |
Yes No |
| 25. |
Is the program responsive to
the requests of the case manager?
Does it solicit programing input
from patient, and family
|
Yes No |
| 26. |
Will the evaluation specify the
length of time the program would take to accomplish the goals stated in
the evaluation? |
Yes No |
| 27. |
Will the evaluation include an
assessment of special needs upon discharge i.e., such as housing, job coach,
vocational rehab, recreational, attendant care, social services, nursing
home, parent's home? |
Yes No |
| 28. |
Are the progress reports, charts,
medical records and therapy documentation accessible upon request? |
Yes No |
| 29. |
What is the average length of
stay? |
|
| 30. |
Will you provide me with a proposed
service or treatment plan before I decide. |
Yes No |
| 31. |
Will you coordinate with the
program or service I am in now to facilitate a smooth admission and transition? |
Yes No |
| 32. |
What is your understanding of
the role my of funding source in the decision-making process about the
program I select? |
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| 33. |
What is your understanding of
my
role in the decision-making process
about the program I select? |
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| 34. |
What is your program's greatest
strength? |
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| 35. |
What distinguishes your program
from its nearest competitor? |
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| 36. |
What is your program's worst
failing? |
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| 37. |
In an ideal world what would
you change about the program? |
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| 38. |
What is your program's greatest
success story? |
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| 39. |
How many of your patients realize
their rehab goals? |
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| 40. |
What is your program's worst
failing? |
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| 41. |
What is the average outcome? |
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| 42. |
What is the average length of
treatment? |
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| 43. |
What type of follow up programs
and services do you offer? |
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| 44. |
What is your staff to patient
ratio? |
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The
Rehab Team
|
|
| 1 |
What are the qualifications of
the members of the rehab team that would be assigned to my case? Does
it employ: |
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| 2 |
Neuropsychology staff?
|
Yes No |
| 3 |
Clinical Psychology staff?
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Yes No |
| 4 |
Vocational Rehabilitation Counseling
staff?
|
Yes No |
| 5 |
Registered or Licensed Vocational
staff
|
Yes No |
| 6 |
Practical Nursing staff?
|
Yes No |
| 7 |
Recreational Therapy staff?
|
Yes No |
| 8 |
Physical Therapy staff?
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Yes No |
| 9 |
Occupational Therapy staff?
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Yes No |
| 10 |
Speech/Language Pathology staff?
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Yes No |
| 11 |
Educational Therapy staff?
|
Yes No |
| 12 |
Social Services staff, case management
staff?
|
Yes No |
| 13. |
Do the licensed professional
provide more than half the treatments for his/her discipline? |
Yes No |
| 14. |
Does the program have a core
of senior therapeutic and clinical management staff with more than 5 years
treatment experience? |
Yes No |
| 15. |
Does the above mentioned staff
hold professional licensure?
If so, are these licenses available
for review? |
Yes No |
| 16. |
Is the majority of therapy conducted
on a one-to-one basis? |
Yes No |
| 17. |
Is senior management and treating
staff readily available for
consultation or to answer your
questions? |
Yes No |
| 18. |
Does the program employ rather
than use contract therapy and medical staff? |
Yes No |
| 19. |
Does the program regularly obtain
medical consultation for client health issues? |
Yes No |
| 20. |
Does the program have a medical
director? |
Yes No |
| 21. |
Will my personal physician be
included in providing medical services while I am in the program? |
Yes No |
| 22. |
How does the program handle medical
emergencies? |
Yes No |
| 23. |
Will your doctors monitors medications
and medication interactions?
|
Yes No |
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Insurance
Matters & Program Costs
|
|
| 1. |
What agreement does the program
have with my funding source? |
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| 2. |
What is the daily cost of the
program? |
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| 3. |
What does this include (room
& board, medications, physician services, therapy, transportation,
etc.)? |
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| 4. |
What is billed extra (i.e., special
diet, telephone, internet laundry, bed hold fees)? |
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| 5. |
How are charges calculated (i.e.,
per diem, per unit)? |
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| 6. |
Who is billed for services my
funding source will not pay for?
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The
Rehab Setting
|
|
| 1. |
Does the facility have an out-patient
program? |
Yes No |
| 2. |
Do you provide follow up services
in the home, the school and the job? |
Yes No |
| 3. |
Is therapy performed in a residential
or clinical setting? What are the differences between the two models and
why do you believe one is more effective over the other. |
Yes No |
| 4. |
Is therapy conducted in community
settings, i.e., field trips, work and or school settings, shopping malls,
etc? |
Yes No |
| 5. |
Is the program designed to prepare
the
client for the intended discharge setting, i.e. return to home, school,
and/or work? |
Yes No |
| 6. |
How is person's ability to get
around and to use community services and resources evaluated and addressed
? |
Yes No |
| 7. |
What local resources are used
by the program to address the needs of the individual? |
Yes No |
| 8. |
What do people generally do during
unscheduled times? |
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| 9. |
How is the need for specialized
adaptive equipment identified? How is the equipment provided and paid for? |
Yes No |
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