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Information & Referral Services Western Washington
From The Ashes:
A Brain Injury Survivor's Guide

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Lewis, Mason, Thurston | Kitsap | Clallam. Jefferson, 
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Washington Association of Area Agencies on Aging (W4A)
1501 South Capitol Way, Suite 103 - Olympia, WA 98501
Phone: 360-570-2239 Fax: 360-570-1943
Email: w4a@olywa.net
Web site: http://www.agingwashington.org
Description: Provides information on state-sponsored and non-profit programs for seniors and disabled adults in Washington State.
Area Served: Statewide 
Eligibility: Seniors and disabled adults
How to apply: Call for services 

King County 
Community Resources Online (CRO) King County 
Phone: Crisis Intervention & Suicide Hotline: 206-461-3222, 866-4CRISIS (866-427-4747)
Community Services Information Line M-F 8:00 am - 6:00 pm: 206-461-3200 or 800-621-4636 Served by Crisis Clinic.
Email: cro@crisisclinic.org
Web site: http://www2.ci.seattle.wa.us/CrisisClinic/
Description: King County Community Resources Online (CRO) is collaboration between Crisis Clinic, City of Seattle's Public Access Network (PAN), City of Seattle's Human Services Department and Seattle SafeFutures. CRO was originally launched in 1997, with feature and functional updates in June 1999.
Area Served: King County
Eligibility: Open to public
How to apply: Call for services or visit web site
Fees: Free public service

Fremont Public Association
P.O. Box 31151 - Seattle, WA     98103
Phone: (206) 694-6700 Fax: (206) 694-6777 
Web site: http://www.fremontpublic.org/
Description:  Non-profit, multi-service center offers programs and services for those with disabling conditions such as: in-home care, personal transit, and financial skills education
Areas Served: Offices throughout Washington State
Eligibility: elderly, disabled and mobility impaired people 
How to apply: Call for location of office in your community 
Fees: Most services are covered by Medicare, Medicaid or private insurance

Pierce

United Way of Pierce County Helpline
Phone: 800-572-HELP or 253-572.4357 in Pierce County
Description: Monday - Friday, 8 AM - 6 PM Helpline
Area Served: Pierce County 
Eligibility: Public
How to apply: Call for services
Fees: Free public service

Clark County

Clark County Information & Referral 
Phone: 360-694-8899 360-696-9560 
Email: info@irccv.org
Web sitehttp://www.irccv.org/i&r/info.htm
Description: One stop access for information on community services in Clark County, WA.  Areas Served: Clark County
Eligibility:  Clark County Residents
How to apply: Call or visit web site for services

Clallam Crisis & Mental Health services
Phone: (360) 452-4500
Web site: http:www.kitsapmentalhealth.org
Description: 24 - Hour Telephone Crisis Services
Area Served: Clallam County
Eligibility: Public
How to apply: Call for services
Fees: Web access and information and referral services are free of charge

Clallam, Kitsap & Jefferson Counties
Phone: (360) 415-5892 or (800) 627-0335 1-800-843-4793 within Kitsap County and outside of the local dialing area
Web site: http://www.kitsapmentalhealth.org/
Description: 24 hour Information and referral line on health & human services. Crisis calls would include suicide or other mental health issues. Services are provided through Kitsap Mental Health/Crisis Clinic of the Peninsulas
Area Served: Clallam, Kitsap & Jefferson Counties
Eligibility: Public
How to apply: Call for services
Fees: Free Public Service

Cowlitz, Clark, Wahkiakum, Skamania & SW Counties

The Human Services Council
7414 NE Hazel Dell Avenue Vancouver, WA  98665
Phone: 360-694-6577 or (360) 577-4929 (Cowlitz and Wahkiakum Counties)
Email: mailto:info@irccv.org
Web site: http://www.irccv.org/
Description: Clark County, Washington information and referral services. Listings include social, health, housing, educational, legal, cultural, and many other services. Provides bilingual staff and special telephone language services including relay for the hearing impaired,
Area Served: Clark, Cowlitz and Wahkiakum Counties
Eligibility: Frail seniors and disabled adults
How to apply: Call for services

Southwest Washington Agency on Aging
7414 NE Hazel Dell, Vancouver, WA 98666-0425
Phone: (360) 694-8144 or (360) 694-6577
Email: w4a@olywa.net
Web site: http://www.irccv.org/swaa/contactus.htm
Description: This regional non-profit service agency dedicated to helping frail seniors and adults with disabilities access needed community services in Clark, Cowlitz, Wahkiakum, Klickitat and Skamania counties. Administers Medicaid in-home services, non-Medicaid, and other community services within the five county area.
Area Served: (360) 577-4929 - Cowlitz & Wahkiakum Counties, (509) 427-9466 - Skamania County Senior Services; (509) 493-3068 - White Salmon, Klickitat County Senior Services
(509) 773-3757 - Goldendale, Klickitat County Senior Services
Eligibility: In-home services to seniors and persons with disabilities.
How to apply: Call for the number in your county for services

Island County

Island County Senior Information & Assistance
Phone: (360) 675-0311 Oak Harbor 
(360) 678-8886 Coupeville 
(360) 321-1600 South Whidbey 
(360) 387-6201 Camano Island
Web site: http://www.nwrcwa.org/
Description: Provides information on services and options, such as In-Home Care, Medical Insurance, Caregiver Support, Housing, Long-term Care Options, and Long-term Care Options. 
Area Served: Island County
Eligibility: Disabled adults and seniors
How to apply: Call for hours and locations 

Senior Information & Assistance San Juan County
Phone: (360) 376-2677 Orcas, Blakely, Waldron 
(360) 378-2677 San Juan, Brown, Henry, Stuart 
(360) 468-2421 Lopez, Shaw, Center, Decatur 
Web site: http://www.nwrcwa.org/
Description: Provides information on services and options, such as In-Home Care, Medical Insurance, Caregiver Support, Housing, and Long-term Care Options. 
Area Served: Island County
Eligibility: Disabled adults and seniors
How to apply: Call for hours and locations 

Senior Information & Assistance Skagit County
315 South Third Street Mt. Vernon, WA 98273
Phone: (360) 336-9345
Web site: http://www.nwrcwa.org/
Description: Provides information on services and options, such as In-Home Care, Medical Insurance, Caregiver Support, Housing, and Long-term Care Options. 
Areas Served: Island County
Eligibility: Disabled adults and seniors
How to apply: Call for services

Clallam. Jefferson, Grays Harbor and Pacific

Olympic Area Agency on Aging
Phones: Aberdeen 800-801-0060; Port Hadlock 800-801-0050; Port Angeles 800-801-0070; Forks 888-571-6559; Raymond 888-571-6557; Long Beach 888-571-6558
Web site: http://www.o3a.org/
Description: Provides a network of in-home and community services, supports, programs and assistance to older adults and qualified disabled adults in its four-county service area.
Area Served: Clallam. Jefferson, Grays Harbor and Pacific Counties 
Eligibility: Older adults and qualified disabled adults
How to apply: Call for services

Jefferson County Crisis & Mental Health services
884 W. Park Ave Pt Townsend, WA 98368 
Phone: (360) 385-0321, (800) 659-0321 (F)
Description: 24 - Hour Telephone Crisis Services Private non profit
Area Served: Jefferson County
Eligibility: Public
How to apply: Call for services
Fees: Free public service

United Way of Grays Harbor
101 East Market Street, #544 Aberdeen, WA 98520
Phone: (360)532-6260 Fax (360)532-1442 
Web site: http://www.unitedway-wa.org/grays/
Description: Health and human services information and referral network 
Area Served: Grays Harbor County
Eligibility: Public
How to apply: Call for services Monday - Friday, 8 AM - 6 PM
Fees: Information and referral services are free of charge 

Lewis, Mason, Thurston

Lewis, Mason and Thurston Counties Area Agency on Aging
3603 Mud Bay Rd Ste. A, Olympia, WA 98502-2539
Phone: 360-664-2168 Toll free: 1-888-545-0910
Description:  Multiservice center serving disabled, elderly and low-income citizens. Services include: adult day health, and respite, transportation, housing, information and referral, employment and senior activities.
Area Served: Lewis, Mason, Thurston 
Eligibility: Seniors and disabled adults
How to apply: Call for services

Crisis Clinic Resource Network in Olympia
Phone: (360) 586-2800
Description: 24/7 service crisis and information line 
Areas Served: Thurston, Mason, Lewis
Eligibility: Public
How to apply: Call for services
Fees: Free public service

Kitsap County

Kitsap Crisis & Mental Health services
Phone: 360-479-3033 1-800-843-4793*
Description: Telephone information, referral and crisis line 
Area Served: Kitsap County
Eligibility: 800* number for those within Kitsap County and outside of the local dialing area only
How to apply: Call for services
Fees: Information and referral services are free of charge

Kitsap County Senior Information and Assistance
1026 Sidney - Room 105, Port Orchard, WA 98366
Phone: (360) 337-5700
Web site: http://www.agingwashington.org/Kitsap.htm
Description: Serving disabled, elderly and low-income citizens. Services include: adult day health, and respite, transportation, housing, information and referral and caregiver support.
Area Served: Kitsap County
Eligibility: Disabled, elderly and low-income adults
How to apply: Call for services

Snohomish County

Senior Information & Assistance Snohomish County 
8221 44th Ave. W, Ste. E - Mukilteo WA 98275-2847
Phone: 425-513-1900 or 1-800-422-2024 TDD 425-347-7997
Web site: http://www.sssc.org/lists/index.htm
Description: Comprehensive information and referrals for adults with disabilities and seniors. 
Area Served: Snohomish County
Eligibility: Elderly and disabled people 
How to apply: Call for services
Fees: Most services are covered by Medicare, Medicaid or private insurance.

Snohomish County Crisis Line
Phone: (800) 223-8145 TTY (800) 846-8517 In Everett (425) 258-4227
Web site: http://www.voaww.org
Description: Staffed by Volunteers of America of Western M-F 8:30 am - 5:00 pm
Area Served: Snohomish and Skagit County
Eligibility: Public
How to apply: Call for services
Fees: Free public service

Snohomish County Long Term Care and Aging
2722 Colby Avenue, Suite 104, Everett, WA 98201
Phone: 425-388-7307
Email: FamilyCareGivers@co.snohomish.wa.us
Web site: http://www.co.snohomish.wa.us/humansrv/LTCA_Main_Page.htm
Description: Services include: adult day health, and respite, transportation, housing, long term care and aging services, information and referral and caregiver support
Areas Served:  Snohomish County
Eligibility: Disabled adults and seniors 
How to apply: Call for services
Fees: Most services are covered by Medicare, Medicaid or private insurance.

Whatcom County

United Way of Whatcom County
1511 Cornwall Avenue Bellingham, WA 98225-4521 
Phone: (360) 733-8670 
Web site: http://www.unitedwaywhatcom.org
Description: Health and human services information and referral network 
Area Served: Whatcom County
Eligibility: Public
How to apply: Call for services Monday - Friday, 8 AM - 6 PM
Fees: Information and referral services are free of charge


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