It is likely that the changes that you are working for will be made. However,
you must follow up to ensure that all agreements reached are carried out
and that promises made are promises kept. This involves clarifying when
changes should be expected and who will be responsible for them. It also
involves checking to see if agreements are actually implemented
In
many situations one or more of the steps described above must be repeated.
For example, you might decide you need more information after you have
moved beyond your information gathering phase. In some cases you might
decide to redefine the problem midway through the assertive action stage.
Do not be discouraged if this happens. It is better to take time to rethink
your plan than to stick with a plan that is not working. Effective self
advocacy requires critical analysis, flexibility, and determination to
see the problem through to its resolution.
Assertive Action
In the
assertive action stage, you carry out or implement the plan you have researched
and developed. This action might involve very few steps or it might involve
a whole series of events and involve many people. An important element
of success is the use of good communication skills. These skills include
an assertive attitude, active listening, appropriate nonverbal behaviors,
the use of well chosen advocacy communication techniques and negotiation
strategies.
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